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Apr 15 • 4 min read

this epic leadership fail


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Newsletter written by Chris


Read time: 1m 15s

I’ll remember this forever…

I watched a colleague completely lose it at work. Not just anyone, a design lead.

Picture this:

360 review time. Team gives honest feedback about this toxic lead. "He doesn't listen." "His feedback is mean." "He takes credit for our work."

The normal response is usually "Oh I didn’t expect this, but thanks for the feedback Chris, let me work on this."

This guy's response?

Lashed out. Called an emergency meeting. Wanted to find out WHO said what. Blamed the team for "misunderstanding him"

Never apologised.
Never owned up.

The room went silent.

Culture = Dead.

I've never seen anything like this before.

However, I been around the block to know that most toxic bosses don't know they're toxic.

They think fear = motivation. They take credit, assign blame. And what kills me most: They ask for feedback but can't take it.

We've all lived this nightmare.

I used to work for a guy who would tweak my designs, then present them as his own ideas. When I finally got promoted to UX Lead, I swore I'd never be that guy.

BUT if I'm being honest, I probably was that guy sometimes.

The difference?

Good leaders admit when they suck. They listen. They own their mistakes. They protect their team.

Bad leaders protect their ego.

Your team always knows if you're toxic. They might not say it out loud. But they feel it.

And those feelings shape everything. From what they create to whether they stay.

Bottom line: Leadership isn't about being the smartest person in the room. It's about making others feel smart, seen, and supported.

When that happens, performance follows.

Not because people are scared to fail.

Because they're inspired to succeed.

Don't be the leader people quit on.

Below I dive deep into all 10 toxic boss traits (plus what great leadership actually looks like). Real examples, practical fixes, and how to spot these red flags before your team culture is destroyed. Read the full article ↓

🔥 HOT THIS WEEK

The goings ons

Happenings & shenanigans in the (design) world and beyond

30 minutes just flew by! ascii-magic.com is so addictive. You can turn any image or video into ASCII art. But hold on Chris, what's ASCII art?

ASCII art is a picture or video made by arranging printable text characters like letters and symbols. Look closer and you'll see the image below is not as it seems. Try it

Another portfolio for you to be jealous of. Michelle Du sprinkles little animations, cool string hover effect, adds sounds and micro-interactions to make her website a 👨‍🍳💋

My favourite is how her case studies look like novels. Similar to Stripe Press. I'd love to make each newsletter issue look like this. Ideas are bubbling!

I can't get over old ads. Posters are so back.

How might we "make newsletter issue feel special", "feel like a moment in time captured", "good enough to be put on a wall"... That's my challenge. A juicy one. If you want to get involved, drop me a DM.

Did you like today's issue? Hit reply and let me know. I'll keep writing if you keep reading.

That's it for today.

Speak soon 💛

— Chris

I help UX designers go from Fuzziness to Focused, 3 types of designers I help:

1. Entry-level designer? Transition into UX by crafting an unforgettable portfolio

2. Mid-level or Senior designer? Step up and become a design leader

3. Lead or Manager? Get private 1 on 1 coaching to maximise your impact

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