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Mar 25 • 3 min read

have we killed accountability?


Newsletter written by Chris


Read time: 1m 37s

Everyone wants power.

Nobody wants responsibility.

Project fails → "The team could've done better."
Deadline missed → "I thought you were handling that."
Bad design ships → "Nobody told me to check that."

Did accountability go extinct and nobody sent out the memo?

But what really pisses me off is the people who dodge blame the hardest, are the ones getting promoted fastest.

They're clean. Safe. Untouched.

While someone else (usually the person who actually gives a shit) stays up late fixing their mess.

I was that cleanup guy.

Manager throws me under the bus → I carry the emotional load.
Teammate disappears when shit hits the fan → I fix what they broke.
Leadership pretends everything's fine after a disastrous call → I clean up quietly.

Do it enough times, and suddenly you're expected to.

You become the go-to fixer. The fallback. The person who always "handles it." Even when the problem isn't yours to solve.

That's not accountability. That's being used.

Here's what I saw happens to teams when nobody owns their shit:

  • Data gets ignored (no one fights for insights)
  • Good people leave (they get tired of cleaning up)
  • Trust disappears (people stop sharing real feedback)
  • Timelines spiral (everyone's too busy covering themselves)
  • Project quality drops (everything becomes safe and mediocre)

But I've seen the flip side too.

The best leaders I've worked with weren't the ones who always got things right.

They were the ones who said: "I fucked up."

Those three words means something.

When someone admits they messed up, they give permission for everyone else to be human too.

Problems get flagged early instead of hidden. Meetings become problem-solving sessions, not finger-pointing contests. People take pride in their work because honesty is rewarded, not punished.

That's how high-trust cultures are born.

One person at a time, choosing courage over comfort.

Accountability isn't about perfection. It's about showing up, telling the truth, and owning the impact of your choices.

Even when it's uncomfortable. Even when it's painful.

So be the one who says "That's on me."

Not because it's easy. But because someone has to break the cycle.

And if you're constantly cleaning up other people's messes, set boundaries. Your accountability doesn't mean enabling their avoidance.

Here’s how to build accountability into your team (plus 10 tactics to stop being everyone's cleanup crew 🧹):

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Did you like today's issue? Hit reply and let me know. I'll keep writing if you keep reading.

That's it for today.

Speak soon 💛

— Chris

I help UX designers go from Fuzziness to Focused, 3 types of designers I help:

1. Entry-level designer? Transition into UX by crafting an unforgettable portfolio

2. Mid-level or Senior designer? Step up and become a design leader

3. Lead or Manager? Get private 1 on 1 coaching to maximise your impact

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