Read time: under 4 minutes The cost of neglecting empathy in the workplace Empathy isn’t just a buzzword; it’s a lifeline for a thriving workplace. Yet, in the daily grind of business operations, it often feels like a luxury we can’t afford. The sad reality is that while empathy should be the backbone of effective leadership, many leaders are falling woefully short. The gaping divide between what leaders profess about empathy and what employees actually experience is stark and troubling....