9 DAYS AGO • 6 MIN READ

#122 how to address bad job experience in an interview

profile

Play of the Week Newsletter

Join over 7,000 designers getting actionable frameworks to level up your UX career. Read in 5 minutes or less, weekly. Absolutely free.

Read time: under 5 minutes

Left your toxic workplace? What’s next?

"I’m leaving my current job because the environment has become a toxic swamp, but how the hell do I explain this in interviews without sounding like I’m just complaining?”

We've all been through it—the soul-sucking office politics, the constant undermining, the relentless stress that wore you down every single day.

Now, you’re finally ready to move on, but here’s the catch: you’re walking into the next job interview with a heavy truth on your shoulders. The struggle is real.

How do you convey the emotional turmoil of a toxic work environment without coming off as bitter or negative?

It's a delicate dance, isn’t it? You want to be honest about why you left, but you don’t want to tarnish your professionalism or risk appearing like a disgruntled former employee.

The last thing you want is to sound like you’re airing dirty laundry or playing the blame game. Yet, you can’t just brush off the truth or pretend everything was sunshine and rainbows.

It’s a tightrope walk between honesty and diplomacy—a balancing act that requires finesse and strategy.

For many job seekers, talking about a toxic work environment in interviews is a double-edged sword. On one hand, you want to acknowledge the genuine challenges and difficulties you faced, but on the other, you don’t want to alienate potential employers by sounding like you’re stuck in a perpetual cycle of negativity. The trick is finding the sweet spot where you’re truthful without disparaging your former employer.

You’re not alone in this struggle.

It’s a common dilemma: how to be transparent about a difficult past without casting a shadow over your professional demeanor.

The risk of coming off as negative can be high, and the fear of it impacting your future opportunities is valid. Yet, navigating this conversation with a strategic approach can not only protect your image but also show your maturity and self-awareness. It’s about framing your experience in a way that highlights your growth and your readiness for a more positive and fulfilling role.


OUT NOW

Land Your Next UX Role with Job Sprint

A video course for designers to get a role that’s fulfilling, flexible, and financially rewarding in an unpredictable UX job market.


Examples of what to say

  • “The company culture wasn’t aligned with my values, which motivated me to seek opportunities where I can contribute to a more supportive and collaborative environment.”
  • “I encountered challenges in the previous role that made me realize the importance of finding a workplace with a more positive and growth-oriented culture.”
  • “The work environment at my previous job was not the best fit for me, which led me to look for a position where I can thrive and add value in a healthier setting.”
  • “I found that the dynamics at my last company didn’t match my expectations, prompting me to pursue opportunities that better align with my professional goals and personal values.”
  • “The previous role helped me understand the kind of work culture I excel in, and I’m now focused on finding a position where I can make the most impact in a positive environment.”
  • “I learned a lot from my previous job, but it became clear that the company culture wasn’t conducive to my long-term success, which is why I’m seeking a role that better aligns with my career aspirations.”
  • “The challenges I faced in my last position highlighted the importance of a supportive work environment, and I’m excited to find a new role where I can thrive and contribute positively.”
  • “While I valued my time there, the work environment pushed me to seek a company with a culture that supports both professional and personal growth.”
  • “The work environment at my previous job was not ideal for my professional development, leading me to seek a role where I can work in a more positive and encouraging atmosphere.”
  • “My experience at the last company taught me valuable lessons about what I need in a work environment, and I’m now looking for a role that better aligns with my values and career goals.”

🚧 Remember: these examples are just starting points—be sure to tailor your responses to reflect your unique situation and experiences.


5 tips for being tactical during interviews

1. Focus on your goals:

Emphasize what you’re looking for in your next role rather than detailing what went wrong in your last position.

2. Stay positive:

Frame your past experiences in a way that shows growth and a desire for improvement without disparaging your previous employer.

3. Be brief but honest:

Provide enough information to explain your reasons for leaving without going into unnecessary detail or appearing negative.

4. Highlight learning:

Share what you learned from the experience and how it has prepared you for your next opportunity.

5. Maintain professionalism:

Keep the conversation professional and avoid getting emotional or sounding resentful about past experiences.


Summary

Navigating the discussion about a toxic work environment in interviews is no small feat. It requires a delicate balance of honesty and tact—walking a fine line between acknowledging the reality of your past and showcasing your readiness for a more positive future.

The key is to focus on what you’ve learned, what you’re seeking in your next role, and how you’ve grown from the experience.

Being genuine while maintaining professionalism will not only help you manage this tricky conversation but also position you as a thoughtful and resilient candidate.

Remember, it’s not just about what happened in the past; it’s about how you’ve used those experiences to build a better future for yourself.

Embrace the power of being honest and diplomatic—it’s a strength that can set you apart and lead you to a job that truly fits your aspirations and values.

🧠 How have you handled discussing a negative work environment in interviews without coming across as negative?

🔗 Ready to ace your next interview? Dive into our Job Sprint for essential strategies and advice.

So, what do you think?

I'll keep writing if you keep reading. I read every reply if you care to reply :).

You might get an answer back.

That's it for today. Speak soon 💛.

Forward this to a friend who might enjoy this. Hopefully it helps out a fellow designer.

If you're not subscribed, you can sign up here.

Whenever you’re ready, there are 3 ways I can help you:

  1. 👩‍💼 Junior Designer Bundle — Build a solid UX career foundation and craft your unforgettable portfolio
  2. 🦄 Senior Designer Bundle — Become a design leader and build healthier happier teams
  3. 🏃‍♂️ Job Sprint Course — Stand out in your job search and get hired in an unpredictable market

My favourite tools

Webflow — Create complex no-code websites.

Framer — Design your stunning portfolio.

Kit — Start your newsletter for free.

Senja — Get testimonials about your designs.

🙏 Signing up with my links support this newsletter

Chris
Founder @ UX Playbook

I help UX designers go from Fuzziness to Focused. Get unstuck with UX Playbook.

Join free events · Unsubscribe · Preferences

Play of the Week Newsletter

Join over 7,000 designers getting actionable frameworks to level up your UX career. Read in 5 minutes or less, weekly. Absolutely free.